Terms of service

1. About these terms

These Terms of Service (Terms) govern your use of the o2flo website and the purchase of o2flo products. By accessing the website or placing an order, you agree to these Terms.

2. About our products

o2flo sells nasal strips and mouth tape designed to support comfort during sleep and breathing routines. Our products are general consumer wellness products. The information on our website is not medical advice and is not a substitute for advice from a qualified healthcare professional. If you have a medical condition or concern, consult your doctor.

3. Orders and payment

  • All orders are subject to acceptance by us. We reserve the right to refuse or cancel an order, including where a product is incorrectly priced, out of stock, or where we suspect fraud.
  • Prices are listed in Australian Dollars (AUD). Whether GST is included or added is indicated at checkout.
  • Payment is processed through our chosen payment providers. By providing payment information, you authorise the charge for the order amount.

4. Shipping and delivery

Shipping options, costs, and estimated delivery times are described in our Shipping Policy. Risk of loss and title to products pass to you on delivery.

5. Returns and refunds

Our returns and refunds policy is set out in our Refund Policy. For hygiene reasons, opened or used products cannot be returned except where they are faulty, damaged, or otherwise covered by Australian Consumer Law guarantees.

6. Intellectual property

All content on the o2flo website, including text, images, logos, and design, is owned by o2flo or our licensors and is protected by Australian and international intellectual property laws. You may not reproduce, modify, or distribute our content without our written permission.

7. Your conduct on the site

You agree not to use the website to engage in any unlawful, fraudulent, or harmful activity, including (without limitation) attempting to gain unauthorised access to our systems, scraping content for commercial use, or interfering with the operation of the site.

8. Limitation of liability

Nothing in these Terms excludes, restricts, or modifies any rights or remedies you have under the Australian Consumer Law that cannot be excluded. Subject to those rights:

  • Our liability for any claim arising out of the supply of products is limited, at our option, to replacement of the products, supply of equivalent products, or refund of the price paid.
  • We are not liable for any indirect, consequential, or special loss.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy.

10. Governing law

These Terms are governed by the laws of Australia. Any dispute will be resolved in the courts of Australia.

11. Changes

We may update these Terms from time to time. The current version is always available on our website.

12. Contact

For enquiries about these Terms, email aquaculturekingsau@gmail.com.

Last updated: 2026-05-21